Air Mauritius (MK / 239)

About

Airline Information:
Code: MK
Country: Mauritius

Air Mauritius Limited, operating as Air Mauritius, is the flag carrier of Mauritius. The airline is headquartered at the Air Mauritius Centre in Port Louis, Mauritius. Its main hub is Sir Seewoosagur Ramgoolam International Airport.

 

Air Mauritius - Baggage

Note: Guideline only

HAND BAGGAGE

  • With Air Mauritius, you are entitled to one piece of hand baggage if you are flying in Economy Class, and two pieces of hand baggage if you are flying in Business Class.
  • Each piece of hand baggage should not exceed 7kg and 115 cm (Length + Width + Height), so that it can fit underneath the seat in front of you or in the baggage compartment.
  • For your comfort, you may also bring on board personal items such as an overcoat, wrap, blanket, umbrella, walking stick, laptop, camera, binoculars, infant carrying basket, and baby food to be consumed in-flight, as well as a reasonable quantity of duty-free purchases.  

CHECKED BAGGAGE

The baggage allowance per passenger (adult or child over 2 years of age) are as follows: 

Origin Destination Travel Class
Business Economy
Mauritius / Rodrigues Rodrigues / Mauritius - 15 kg
Reunion / Madagascar 2 pieces (up to 32 kg each) 1 piece (up to 30 kg)
Europe via Paris 2 pieces (up to 32 kg) 1 piece (up to 23 kg each)
Europe via London / Asia / Oceania / Africa 2 pieces (up to 32 kg each) 2 pieces (up to 23 kg each)
       
Reunion Mauritius / Rodrigues - 1 piece (up to 30 kg)
Madagascar/ Europe via London /Asia/Oceania/Africa 2 pieces (up to 32 kg each) 1 piece (up to 30 kg)
Europe via Paris 2 pieces (up to 32 kg each) 1 piece (up to 23 kg)
       
Madagascar Mauritius / Rodrigues / /Reunion 2 pieces (up to 32 kg each) 1 piece (up to 30 kg)
Europe / Asia / Oceania / Africa 2 pieces (up to 32 kg each) 2 pieces (up to 23 kg each)
       
Africa Europe / Asia / Oceania / Africa / Indian Ocean Islands 2 pieces (up to 32 kg each) 2 pieces (up to 23 kg each)
       
Europe via Paris Indian Ocean Islands / Africa / Asia / Oceania 2 pieces (up to 32 kg each) 1 piece (up to 23 kg)
Europe via Amsterdam Indian Ocean Islands / Africa / Asia / Oceania 2 pieces (up to 32 kg each) 1 piece (up to 23 kg)
Europe via London Indian Ocean Islands / Africa / Asia / Oceania 2 pieces (up to 32 kg each) 1 piece (up to 30 kg)
       
Asia Europe via Paris 2 pieces (up to 32 kg each) 1 piece (up to 23 kg)
Indian Ocean Islands / Africa / Asia / Oceania / Europe via London 2 pieces (up to 32 kg each) 1 piece (up to 30 kg)
       
Oceania Indian Ocean Islands / Africa / Asia / Europe via London 2 pieces (up to 32 kg each) 1 piece (up to 30 kg)
Europe via Paris 2 pieces (up to 32 kg each) 1 piece (up to 23 kg)

Baggage allowances are based on the origin and destination of the whole itinerary. 
If the itinerary involves flying over the Atlantic Ocean to America, the baggage policy of the transatlantic airline will prevail. 
If another airline is involved in the itinerary, the other airline’s baggage policy may prevail, depending on the IATA most significant carrier rule. 
Infants are allowed one piece of 23 kg, except on Mauritius-Rodrigues vice-versa where the allowance is one piece of 5 kg. 
Premium economy passengers are allowed 2 pieces of baggage of 23 kg each. Additional piece will be charged at the rate of EUR 200 per piece. 
Tickets issued prior 15 June 2016: please contact our call centre on +230 207 7575 for your queries. 
Oceania includes Australia, New Zealand, New Caledonia and nearby Pacific Islands 

 

Air Mauritius: Mobile Boarding Pass

What is Mobile Boarding pass
Mobile boarding passes make travel easier by allowing guests keep all their travel information in one place. It is enviro-friendly as there is no longer the need to print boarding passes on paper.
Check in is done over the internet and the mobile boarding card is sent on the phone.

The boarding card on the phone is used to go through all airport access points namely Immigrations, Security Check point and at the boarding gate. The cabin crew will read the card on the phone itself and direct the guest to the assigned seat.

Important note: Mobile boarding pass is now accepted on flights departing from Mauritius, Paris, South Africa, London and Reunion only.

How to obtain your Mobile Boarding Pass:

Step 1: When you check-in on your mobile device and reach the screen below, click on the Boarding Pass button to view your mobile boarding pass.

boarding_pass_en_1


Step 2: Capture a screenshot of the boarding pass (showing the QR code and flight details, please see below) and save it on your mobile.

boarding_pass_en_2

How to use it: 

You are required to show your Mobile Boarding Pass at three locations:

1. At the baggage drop-off counter if you have bags to check in.
2. At the Immigration and Security checkpoints
3. At the boarding gate – place your mobile device showing the QR code in front of the gate reader to scan the Mobile Boarding Pass and board the flight directly.

Present it to the cabin crew when boarding the flight.

Should passenger’s mobile device be unavailable or malfunctioning, they need to go to a check-in or baggage drop-off counter where a printed boarding pass will be issued to them. Any hardcopy of Mobile Boarding Pass that has been printed by the passenger is NOT a valid format of Boarding Pass and will not be accepted.

Contact Details

Air Mauritius

Telephone
Work 0800 983 537
Work
Fax
Website
www.airmauritius.com

Johannesburg Town Office

Telephone
Work +27 (0)11 601 3900
Work
Fax
Fax +27 (0)11 615 6077
Email Address
Address
Office 1201, 12th floor, Bedford Centre, Smith Road
Bedfordview, Johannesburg, Gauteng,
South Africa
Postal Address
PO Box 75001
Garden View, Johannesburg, Gauteng, 2047
South Africa
Trading Hours

08h00 - 16h30 (Monday - Friday)

O.R. Tambo International Airport

Telephone
Work +27 (0)11 390 2316
Work
Fax
Fax +27 (0)11 970 4192
Email Address
Address
Office LR.O.6D Central Terminal Building (Terminal B), OR Tambo International Airport
Trading Hours

07h00 - 16h00
During flight hours: +27 (0)83 645 3492 / +27 (0)83 327 2399

King Shaka International Airport

Telephone
Work +27 (0)32 436 0007
Work
Fax
Fax +27 (0)32 436 0048
Email Address
Address
Office 15124, Departure Level, King Shaka International Airport
Trading Hours

Mon- Fri 08h00-16h00 & flight days

Cape Town International Airport

Telephone
Work +27 (0)21 934 5506
Work
Fax
Fax +27 (0)21 934 5509
Email Address
Address
Office 241, 2nd Floor, Central Terminal Building, Cape Town International Airport (CPT)
Trading Hours

Flight days only (Tuesdays, Thursday and Sundays)

Cargo - GSAfrica Airline Service

Telephone
Work +27 (0)11 390 3991
Work
Fax
Fax +27 (0)11 390 3756
Email Address
Address
Swissport Cargo Centre, Terminal 6, Northern Perimeter Road, OR Tambo International Airport