RwandAir (WB / 459)

About

Airline Information:
Code: WB
Country: Rwanda

From its hub at the heart of Africa located at Kigali International Airport, RwandAir is reputed for its excellent on-time performance, customer service and safety, and has one of the youngest fleet on the African continent. RwandAir, an IATA member airline renewed its IOSA certification and has been ISAGO and EASA certified.

Rwandair To Temporarily Stop All Flights For 30 Days

 19 March 2020

Following instructions from the Rwandan Ministry of Health,Following instructions from the Rwandan Ministry of Health,RwandAir, the national airline of Rwanda, is to take further measures to help the global fightagainst Covid-19 coronavirus and temporarily suspend its commercial passenger flights.

The measures will apply for a period of 30 days, beginning at 23.59 on Friday 20 March 2020,The measures will apply for a period of 30 days, beginning at 23.59 on Friday 20 March 2020,and affect all scheduled RwandAir flights departing from and arriving in Rwanda.

Customers holding tickets with RwandAir, for flights between 21 March and 20 April, haveCustomers holding tickets with RwandAir, for flights between 21 March and 20 April, haveseveral future travel options including rebooking with the airline to fly at a later date. Allchange fees will be waived, giving customers more flexibility to delay their travel.

A RwandAir spokeswoman said: “We are extremely sorry for the disruption and uncertaintyA RwandAir spokeswoman said: “We are extremely sorry for the disruption and uncertaintythis announcement will cause for our customers. However, we are sure they appreciate whythis decision is unavoidable at this time and that it has not been taken lightly. We are confidentthe temporary suspension of our operations will help to reduce the spread of the coronavirus.”

Customers holding tickets for travel on RwandAir who wish to rebook or be refunded canCustomers holding tickets for travel on RwandAir who wish to rebook or be refunded cancontact RwandAir via reservations@rwandair.com and onlinerefunds@rwandair.com.Affected customers may also contact their travel agent or tour operator if their booking wasravel agent or tour operator if their booking wasnot made directly with the airline.

For more information about RwandAir, please visit http://www.rwandair.com/or call us on:For more information about RwandAir, please visit http://www.rwandair.com/or call us on:(+250) 788 177 000

RwandAir - Baggage Allowances

 Confirmed October 2018

Economy classes: 2*23 (2PCs of 23KGs each)
Premium Economy classes: 2*32 (2PCs of 32KGs each)
Business classes: 3*23 (3PCs of 23KGs each)
Kamembe Domestic – Economy 1 PC @ 23Kgs and Business 1 PC @ 32Kgs

Click here for Excess Luggage Information

RwandAir: Now offering direct flights between Joburg & Lusaka...

 

Prices incl. of approx. taxes / subject to availability of  class /  T's & C's apply

Agents

Contact Details

RwandAir c/o Holiday Aviation

Telephone
Work +27 (0)11 289 8050
Work +27 (0)11 289 8080
Work
Work
Fax
Fax
Email Address
Website
www.rwandair.com
Address
Holiday House, 156 Bram Fischer Drive
Randburg, Johannesburg, Gauteng,
South Africa
Trading Hours

Mon – Fri: 08:30 – 17:00