Saudi Arabian Airlines (SV / 065)

About

Airline Information:
Code: SV
Country: Saudi Arabia

Saudi Arabian Airlines operating as Saudia is the flag carrier airline of Saudi Arabia, based in Jeddah.

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SAUDIA - COVID 19

UPDATED 16 MARCH 2020

TEMPORARY PRECAUTIONARY MEASURES FOR THE CORONAVIRUS FOR TRAVEL FROM/TO SAUDI ARABIA

  1. Suspending all International flights from/to the Kingdom of Saudi Arabia Airports for two weeks starting from Sunday 11:00 of 15th of March.
  2. With taking into consideration what was mentioned in Item (1) above, exception is granted to flights intending to take Umrah performers back to their countries with making sure if flying to the Kingdom without passengers.

SAUDIA to waive all tickets and EMDs restrictions on all domestic flight in the Kingdom of Saudi Arabia and for flights departing from/to Saudi Arabia.

WAIVER DETAILS FOR DOMESTIC FLIGHTS

Last updated: 12 March 2020, 11:00 Saudi Arabia (GMT+3)

  • Ticket sales period: on/before 04 March 2020.
  • Travel period: from 04 March 2020 to 15 April 2020.
  • Cancel booking with the option to keep the passenger Ticket/EMD as credit valid to be used in the same route and class of service without any restrictions to the new date of travel and without collecting fees* or fare difference*.
  • Reroute to any other destination without fees* with the fare difference, if any, in addition to add VAT fees.
  • Refund ticket without fees (except for non- refundable taxes and airline fees).
  • Revalidation/Reissue/No-show/Go-show without fees* or fare difference*.
  • Refund/Revalidation of all ancillary service EMD without fees*.

* One time only.

WAIVER DETAILS FOR INTERNATIONAL FLIGHTS

Last updated: 12 March 2020, 11:00 Saudi Arabia (GMT+3)

  • Ticket sales period: on/before 31 March 2020.
  • Travel period: from 04 March 2020 to 15 April 2020.
  • Cancel booking with the option to keep the passenger Ticket/EMD as credit valid to be used in the same route and class of service without any restrictions to the new date of travel and without collecting fees* or fare difference*.
  • Reroute to any other destination without fees* with the fare difference, if any, in addition to add VAT fees.
  • Refund ticket without fees (except for E3 security fees, non- refundable taxes, and airline fees).
  • Revalidation/Reissue/No-show/Go-show without fees* or fare difference*.
  • Refund/Revalidation of all ancillary service EMD without fees*.

* One time only.

REFER TO https://www.saudia.com/travel-with-saudia/government-and-business/travel-agencies for the latest updates

Saudi Arabian Airlines: Smart Baggage

12 January 2018

Kindly find below bulletin for prohibition of carriage Smart Luggage,

Please ensure to remind guests that Saudia will not carry any smart luggage nor will it be sent as Cargo.

This bulletin is for immediate action and compliance.

smart luggage

 

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Contact Details

Website

Website
www.saudia.com

Reservations & Ticketing

Telephone
Work +27 (0)11 944 5300
Work
Fax
Email Address
Trading Hours

Ticketing Hours: Mon to Fri 08H30 – 16H00

Cargo

Telephone
Work +27 (0)11 390 3083
Work +27 (0)11 390 3249
Work +27 (0)11 390 3562
Work
Work
Work
Fax
Fax
Fax

Menzies (Lost and Damaged Luggage)

Telephone
Work +27 (0)11 920 7512/3
Work
Fax
Email Address