United (UA / 016)


Airline Information:
Code: UA
Country: United States

United Airlines, Inc. is an American major airline headquartered in Chicago, Illinois.


  • Remember that you can check in online for United operated flights 24 hours before departure
  • Load the United app on your mobile phone beforehand and have the boarding pass sent to your mobile phone.

United Baggage Policy

Note: Guideline Only. Refer to United Airlines for full details. 

Smart Baggage

Effective January 15, spare lithium batteries or lithium batteries that are part of bags themselves (sometimes referred to as “smart bags”) must be removed from any checked or gate-checked baggage. These batteries can be transported in your carry-on baggage. Bags with non-removable lithium batteries are not allowed on any United flights, including United Express® flights.

Hand Luggage

Most travelers can bring on board one full-sized carry-on bag plus one personal item free of charge. If you have purchased Basic Economy, you will only be allowed one personal item. 

The maximum dimensions for a carry-on bag are 9 inches x 14 inches x 22 inches (22 cm x 35 cm x 56 cm), including handles and wheels.

The maximum dimensions for your personal item that fits under the seat in front of you, such as a shoulder bag, purse, laptop bag or other small item, are 9 inches x 10 inches x 17 inches (22 cm x 25 cm x 43 cm). If you are traveling on a Basic Economy ticket, your personal item will be the only item you can bring on board.

Checked Baggage

ROUTING 1st Piece 2nd Piece
Through tickets issued ex South Africa to the USA/Canada on Star Alliance Free Free
Separate ticket originating in the UK Free USD100.00
Separate ticket originating in any other European country Free USD100.00
Separate ticket with a routing domestically within the USA USD25.00 USD35.00
Separate ticket with a routing from the USA to Canada USD25.00 USD35.00

Baggage Calculator: https://www.united.com/CMS/en-US/travel/Pages/CheckedBaggage.aspx


United: Mileage Plus

Loyalty Program:  United MileagePlus. For more information visit: https://www.united.com/web/en-US/content/mileageplus/default.aspx

Star Alliance

Star Alliance has 28 member airlines, each with its own distinctive culture and style of service. Alliance members come together to offer smooth connections across a vast global network. A project company based in Frankfurt, Germany, coordinates Star Alliance activities, including co-locations at airports, infrastructure, communication initiatives and other services to improve your travel experience.

Member Airlines



Contact Details