South African Airways (SAA / 083)

About

Airline Information:
Code: SA
Country: South Africa

South African Airways is the national flag carrier and largest airline of South Africa, with headquarters in Airways Park on the grounds of OR Tambo International Airport in Kempton Park, Ekurhuleni, Gauteng.

Quick Links

 

Star Alliance

Star Alliance has 28 member airlines, each with its own distinctive culture and style of service. Alliance members come together to offer smooth connections across a vast global network. A project company based in Frankfurt, Germany, coordinates Star Alliance activities, including co-locations at airports, infrastructure, communication initiatives and other services to improve your travel experience.

Member Airlines

 

South African Airways Voyager

Voyager has improved existing channels & introduced new ones, making sure our Members have a wide range of ways to keep in touch with us.

Phone, fax or e-mail us at:
Share Call: 0860 003 145
Tel: 27 11 978 1234
Fax: 27 11 978 1551
E-mail: voyager@flysaa.com  (general queries)
Monday to Friday 07H00 - 21H00 and Weekends and Public Holidays: 08H00 - 14H00.


Request your Award by visiting our website at www.flysaa.com or by using our Telephonic Award system.
Telephone: 083 900 CALL (083 900 2255) / 011 978 1234
Fax: 27 11 978 1825
E-mail: voyagerawards@flysaa.com 

South African Airways-Voyager would like to advise our Partner’s of the FAX numbers to be utilised regarding the below Service requests: 
Ticketing (e.g. Credit Card Authorisation form for Ticketing) - 011 978 1399   
Revalidation, reversal request and purchase of miles - 011 978 6693 
Voyager communication / Voyager Award request (pax will pay expediting fee  for time frame) / Flight Addings - 011 978 1551 /6762/1825

The following Voyager information and transactions can be accessed immediately by visiting our website
- Check or calculate your Miles.
- Claim missing Voyager Miles.(SAA and Star Alliance partner  flights only)
- Reset your PIN.
- Request Voyager Awards.
- Request Star Alliance Awards.
- Make your Voyager booking.
- Issue your Voyager Award ticket.
- Update personal details.
- Latest newsletter and Member Guide.
- Current promotions.
- Manage your reservations
- Request membership card replacement
- Donate Miles to a charity organization (minimum 5 000 Miles)
- Upgrading with Miles
- Purchasing Award top-up Miles

Contact Details

Reservations

Telephone
Work 0861 FLYSAA
Work 0861 606 606
Work +27 (0)11 978 1111
Work
Work
Work
Fax
Fax
Fax
Email Address
Website
www.flysaa.com
Trading Hours

06h00 to 22h00, daily incl. Public Holidays

Baggage Services

Telephone
Work +27 (0)11 978 3733
Work
Fax
Email Address

Customer Services

Telephone
Work 0860 003 146
Work +27 (0)11 978 2888
Work
Work
Fax
Fax
Email Address
Trading Hours

Weekdays, 08h00 - 16h30

Voyager

Telephone
Work 0860 003 145
Work +27 (0)11 978 1234
Work
Work
Fax
Fax +27 (0)11 978 1551
Fax
Email Address
Trading Hours

Mon-Frid 07H00 - 21H00
Weekends & PH: 08H00 - 14H00