Tourism Grading Council of South Africa (TGCSA)

Contact Details

Tourism Grading Council of South Africa

Work +27 (0)11 895 3000
Fax +27 (0)11 895 3001
Email Address
Bojanala House
, 90 Protea Road

Sandton, Johannesburg, Gauteng, 2146
South Africa

Operating as a business unit of South African Tourism, the TGCSA is still the only recognised and globally credible quality assurance body for tourism products in South Africa, which is greatly relied on, to this day. All this means is that when it comes to globally recognisable grading, we really are the one and only. 

We maintain this title by committing to our motto, which is “To establish a recognisable and credible globally benchmarked system of quality assurance for accommodation and Venues experiences, which can be fully relied upon by visitors when choosing an establishment.”

You can be sure to spot our Graded Stars that proudly bear the colours of our national flag, almost everywhere in South Africa. Thousands of accommodation institutions and Venues have earned their TGCSA Stars and have maintained high standards of quality in order to keep them. Granting stars where they rightly belong gives us great satisfaction.

There are seven main types of establishments that travelers can choose from such as Formal Accommodation (Hotel, Apartment Hotel, Boutique Hotel, Small Hotel), Guest Accommodation (Bed & Breakfasts, Country Houses, Guest Houses), Self-Catering Accommodation (Exclusive, Shared), Game Lodge, Nature Lodge, Backpackers & Hostels, Caravan & Camping Sites and Venues. These establishments are graded by one of our Accredited Assessors and display the TGCSA Star insignia. Simply put, if it bears our TGCSA star plaque and certificate, you can expect outstanding quality and service excellence.